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Warranty Information

AUSTLED want to make sure you are happy with your purchase, and so as part of our exceptional customer service when you purchase an item you are covered by our Australia wide Warranty which means that any item purchased from us, we offer 2 years warranty service. 

 

We will refund or replace the product as the case may be (with us or you deciding and determining the action to be taken according to whether the failure is major or non-major, as stated above) in the circumstances and to the extent required under the Law if the product you receive does not match the sample or description, is substantially unfit for its intended or disclosed purpose or is not of acceptable quality, is unsafe, or if the alleged issue with the product is such that a reasonable consumer aware of the issue would not have acquired the product.